Checking in at the JW Marriott Desert Springs Resort & Spa
While it is nice to be comfy on the plane or during a road trip, please travel in conference-appropriate attire, as hotel rooms may not be available until after the Opening Session. If your room is not ready upon arrival, you will be directed to the luggage storage area. You will receive a ticket to claim your luggage once your room becomes available.
After checking your bags, go to the ZTA registration desk to pick up your name tag and other important information for the week.
The hotel may ask for a credit card upon check-in. If you choose to provide one to cover incidental expenses, we recommend using a credit card rather than a debit card. Charges for items such as Internet, room service, or phone calls from the room are at your personal expense.
Tipping
Tipping is a “thank you” for services provided. Since your trip to Palm Desert may include a few instances when tipping is appropriate, we provide the following suggestions. You may wish to bring some single-dollar bills with you.
- Airport skycap, shuttle bus driver, and hotel bell staff: $1 per bag
- Servers and room service (for meals you purchase individually): 20% of the bill (if not already included)
- Housekeeping
